Pengaruh Penerapan Prinsip Efisiensi Dan Standar Mutu Terhadap Kualitas Layanan Lingkup Pendidikan Dasar
DOI:
https://doi.org/10.64690/jhuse.v2i6.928Keywords:
Efficiency Principles, Quality Standards, Service Quality, Basic Education, Mawasangka TengahAbstract
This study aims to analyze the effect of implementing efficiency principles and quality standards on the quality of basic education services in Mawasangka Tengah District, Central Buton Regency. The study employed a quantitative approach with a survey design. The population consisted of principals, teachers, and educational staff working in elementary education institutions within the research area. The sample consisted of 80 respondents selected using proportionate random sampling. Data were collected through a five-point Likert-scale questionnaire. Data analysis included descriptive statistics, validity and reliability tests, normality and multicollinearity tests, multiple linear regression analysis, t-test, F-test, and coefficient of determination using SPSS. The results showed that efficiency principles had a positive and significant effect on the quality of educational services, with a regression coefficient of 0.386 and a significance value of 0.000. Quality standards also had a positive and significant effect, with a regression coefficient of 0.427 and a significance value of 0.000. Simultaneously, efficiency principles and quality standards significantly affected the quality of educational services, as indicated by an F value of 48.762 and a significance value of 0.000. The R Square value of 0.560 indicated that the two independent variables explained 56.0% of the variation in service quality, while the remaining 44.0% was explained by other factors outside the research model. These findings emphasize the importance of efficient resource management and consistent implementation of quality standards in improving the quality of basic education services.
Downloads
References
Ananda, E. R., Hasibuan, K. N., Nur, M. A., & Hambali, M. (2024). Strategi kepala sekolah dalam meningkatkan mutu pendidikan di sekolah dasar. EDUKATIF: Jurnal Ilmu Pendidikan, 6(3), 2778–2788. https://doi.org/10.31004/edukatif.v6i3.6849
Badriah, L., & Pramularso, E. Y. (2024). Analisis persepsi dan harapan terhadap kualitas layanan pendidikan di sekolah dasar. CERMIN: Jurnal Penelitian, 8(1), 53–63. https://doi.org/10.36841/cermin_unars.v8i1.4141
Djuanda, D., Syafar, D., Sidik, F., & Kurniawan, M. A. (2024). Menentukan dan mengukur standar mutu pendidikan (studi di sekolah dasar negeri Kota Gorontalo). Tadbir: Jurnal Manajemen Pendidikan Islam, 12(1), 106–119. https://doi.org/10.30603/tjmpi.v12i1.4693
Fadllillah, N., & Baharuddin. (2024). Evaluasi efektivitas penerapan manajemen berbasis sekolah (MBS) dalam meningkatkan mutu pendidikan di sekolah dasar. Almarhalah: Jurnal Pendidikan Islam, 8(2), 164–174. https://doi.org/10.38153/almarhalah.v8i2.104
Fatkhurrohman, F., Atiqoh, A., Mulyadi, R., Syarifudin, E., Muslihah, E., & Patimah, S. (2026). Model integratif manajemen mutu pendidikan dasar: A systematic literature review. Jurnal Manajemen Pendidikan, 11(4). https://doi.org/10.34125/jmp.v11i4.3106
Fitriyani, F., Andari, A. A., Frimayanti, A. I., & Pujianti, E. (2023). Implementasi manajemen mutu terpadu pada standar proses di Sekolah Dasar Negeri 12 Rantau Alai Ogan Ilir Sumatera Selatan. UNISAN JURNAL, 2(4), 798–806.
Iba, Z., & Wardhana, A. (2024). Analisis regresi dan analisis jalur. Bengkulu: Eureka Media Aksara.
Kasmir. (2022). Pengantar metodologi penelitian. Depok: Rajawali Pers. ISBN 978-623-372-464-7.
Larasati, N., Apriliana, S. M. A., Sapitri, I. N., Supriyadi, & Izzatika, A. (2024). Penerapan manajemen berbasis sekolah dalam meningkatkan mutu pendidikan di sekolah dasar. Pedagogika: Jurnal Pedagogik dan Dinamika Pendidikan, 12(2), 309–318. https://doi.org/10.30598/pedagogikavol12issue2page309-318
Mulyani, E. T., Wahyuningsih, S. L. D., Sutopo, A., & Narimo, S. (2025). Penerapan sistem manajemen mutu untuk mendukung pembelajaran inovatif di sekolah dasar. Pendas: Jurnal Ilmiah Pendidikan Dasar, 9(4). https://doi.org/10.23969/jp.v9i04.21336
Pinem, I., Nainggolan, F., Zebua, H., Pardede, L., Gurning, N., & Munthe, Z. (2026). Manajemen sekolah dalam meningkatkan mutu pendidikan pada tingkat sekolah dasar. Jurnal Ikhtibar Nusantara, 5(3). https://doi.org/10.62901/j-ikhsan.v5i3.605
Purwati, P., Yusuf, M. A., & Ngurah Ayu Nyoman, M. (2024). Perencanaan pendidikan dalam manajemen mutu sekolah dasar. Dharmas Education Journal, 5(2), 1452–1457. https://doi.org/10.56667/dejournal.v5i2.1668
Riyanto, S., & Setyorini, W. (2024). Metode penelitian kuantitatif dengan pendekatan SmartPLS 4.0. Sleman: Deepublish. ISBN 978-623-02-9249-1.
Saparina, A. S., Rendrapuri, R. V., Nurafifah, W., & Prihantini. (2022). Efektivitas pengelolaan pendidikan di sekolah dasar. Aulad: Journal on Early Childhood, 5(1), 29–38. https://doi.org/10.31004/aulad.v5i1.258
Sitepu, E. R. B., Adawiyah, R., Muliani, E., Widyatmike, G., & Nurhadi, M. (2026). Efisiensi dan efektivitas pembiayaan pendidikan serta dampaknya terhadap mutu sekolah dasar di era otonomi daerah: A systematic literature review. Pendas: Jurnal Ilmiah Pendidikan Dasar, 11(2). https://doi.org/10.23969/jp.v11i02.45885
Sukma, H. S., Iskandar, & Pahrudin, A. (2024). Manajemen mutu pendidikan pada pendidikan dasar dan menengah di sekolah dan madrasah. Jurnal Manajemen Pendidikan dan Ilmu Sosial, 5(3), 242–252. https://doi.org/10.38035/jmpis.v5i3.1925
Sulaiman, S., Hamid, M. A., Fadli, U. M. D., Situmorang, T. P., Kohar, A., et al. (2024). Metode penelitian kuantitatif: Pendekatan teoretis dan praktis. Klaten: CV Penerbit Lakeisha. ISBN 978-623-119-359-9.
Sulistyowatie, S. L., Nugroho, A. J. S., Haris, A., Jati, A. N., & Tasari. (2024). Quality of education services and community satisfaction with SDIT using the Servqual model. Widya Accarya, 15(1), 26–34. https://doi.org/10.46650/wa.15.1.1529.26-34
Susilowati, T., & Prameswara, Y. T. (2025). Kepemimpinan sekolah dan kualitas layanan sekolah dasar: Sebuah analisis empiris. Efisiensi: Kajian Ilmu Administrasi, 22(1). https://doi.org/10.21831/efisiensi.v22i1.83920
Suwartini, S., & Sutama. (2023). Input-process-output-outcome quality in managing education in elementary schools. Primary: Jurnal Pendidikan Guru Sekolah Dasar, 12(2). https://doi.org/10.33578/jpfkip.v12i2.9620
Sugiyono. (2022). Metode penelitian kuantitatif (Cet. 3). Bandung: Alfabeta. ISBN 978-602-289-373-8.
Sugiyono. (2024a). Metode penelitian kuantitatif. Bandung: Alfabeta.
Sugiyono. (2024b). Metode penelitian kuantitatif, kualitatif dan R&D (Edisi 2, Cet. 30). Bandung: Alfabeta. ISBN 978-979-8433-64-0.
Thomas, P. (2024). Metode penelitian kuantitatif. Malang: PT Literasi Nusantara Abadi Grup. ISBN 978-623-519-279-6.
Triwiyanto, T., & Kusumaningrum, D. E. (2024). Pengaruh desentralisasi fiskal dan sistem manajemen pendidikan terhadap mutu sekolah dasar di Kota Malang. Jurnal Pendidikan dan Kebudayaan, 9(1), 35–46. https://doi.org/10.24832/jpnk.v9i1.4929
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Ridwan Ardi (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
